Sonesta Offers a Lifeline for Travelers This ‘Holi-Delay’ Season
Nov 01, 2023 2 mins read
Sonesta International Hotels Corporation (Sonesta) today announced the launch of Travel SOS (Sonesta Overnight Stay), a new service designed to alleviate stress experienced by stranded travelers during the busy holiday season. Travel SOS helps address the unpredictable challenges travel’s busiest season brings, including transportation delays, winter weather conditions, cancellations, and unexpected layovers, by providing travelers with information on availability at the nearest Sonesta hotels.
Over the past 85 years, Sonesta has mastered the art of hospitality and understands travelers’ frustrations when their plans are disrupted. As part of Sonesta’s commitment to creating effortless travel experiences, Travel SOS provides travelers access to a diverse portfolio of hotels spanning 17 distinctive brands across multiple market segments, offering a hotel brand for every type of traveler.
Travelers can access Travel SOS in two ways:
- Dial to Book: Travelers can dial 1-844-STAY-SOS to reach the dedicated Travel SOS hotline, which will quickly identify availability at the nearest Sonesta hotel.
- Click to Book: Travelers can also use the promo code STAYSOS to conveniently book a reservation online at sonesta.com/offers/stay-sos or redlion.com/offers/travel-sos.
“Travel SOS reinforces Sonesta’s commitment to providing exceptional service to travelers during the busiest and most challenging travel times,” said Chris Trick, Chief Marketing Officer at Sonesta. “With easy access by phone or online to the latest information on Sonesta’s more than 1,200 properties, this service gives travelers peace of mind so they can rest and enjoy this holiday season to the fullest.”
Travelers are encouraged to save the Travel SOS number, 1-844-STAY-SOS (782-9767), in their contact lists for peace of mind during this upcoming holiday travel season. For more information about Sonesta and Travel SOS, please visit sonesta.com/offers/stay-sos.
ABOUT SONESTA
About Sonesta International Hotels
Sonesta is the 8th largest hotel company in the U.S. according to Smith Travel Research (STR) with approximately 1,100 properties totaling 100,000 guest rooms across 13 brands in eight countries. Sonesta owns, manages and/or franchises under The Royal Sonesta; The James, Classico Collection by Sonesta, Sonesta Hotels, Resorts & Cruises; MOD Collection by Sonesta, Sonesta Select; Sonesta Essential, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta; Signature Inn by Sonesta; Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta. Redefining hospitality through its award-winning Sonesta Travel Pass loyalty program, Sonesta offers guests the opportunity to earn and redeem points for unparalleled value and personalized experiences. Sonesta Travel Pass members receive the best rates, earn immediate points towards free nights, and accelerated status progression based on stays. For more information about Sonesta, visit Sonesta.com to make a reservation or franchise.sonesta.com to explore joining our portfolio.
